INQUIRY FORM


Annual Maintenance Contract (AMC) for CCTV Surveillance System (Non-Comprehensive)
 

  1. Period of Contract: The contract is valid for one year from the date of signing of memorandum of understanding (MOU) on AMC. This may be renewed Annual subject to rendering of satisfactory service & fulfilling the term & conditions.

  2. Payment Term: For all AMC, payment will be made Annually / Bi-annually as Advance basis.

  3. AMC Includes: The AMC cost includes the traveling cost and Maintenance of the CCTV Surveillance System includes 9-48 schedule Visits (Un-Limited in-case of break down) to the site for Camera Visibility Test, DVR / NVR Recording Test, DVR / NVR Settings Verification, and Disk Error Check. Services and Connectors are the part of AMC. We provide stand-by CCTV on best effort basis even in Non-Comprehensive AMC.

  4. AMC not Includes: Physical Damage to any part of systems (damaged caused either by your staff, or any other person except our authorized staff will result In termination of warranty). Part replacement are not the part of Non-Comprehensive AMC. Password Reset, Relocation of products and Data Back-up services are on chargeable basis.

  5. Working Hours: The maintenance work shall normally be done during working hours of the customer. However, in case of emergency maintenance may have to be done beyond office hours and even on holidays prior arrangement through proper communication should be worked out in all cases by the servicing agencies.

  6. Final Authority: The final authority for payments will be Head of the Organization offering the AMC.
     

Rates & Charges:

  1. HD CCTV and DVR @ Rs. 400*/- per unit

  2. IP CCTV and NVR @ Rs. 550*/- per unit.

  3. Biometrics Attendance Machine @ Rs. 1000/- per unit.

  4. Biometrics Attendance with Access Control @ Rs. 1500/- per unit

  5. Video Door Phone @ Rs. 1000/- per unit

  6. Intruder Alarm System, Boom Barrier, etc will discuss and decide on phone or site visits

​

Limitations:

  1. Minimum AMC Amount is Rs. 4000/- for one location. It may combination of all products in same location.

  2. Scheme is limited to Schools / Hospitals / Offices / Showrooms. Not applicable for home users. Home users can opt services on chargeable basis @ Rs. 600/- each visits.